Terms & Conditions
Establishing the working relationship
Last updated: December 2024
These terms apply when you use this website or hire us to build your site. When you start a project with us, you agree to these terms. We keep them simple and fair.
About These Terms
In this document, "we", "us", or "ClearBuilds" refers to the builder. "You" or "the client" refers to the person or business hiring us.
The details of your plan—what we deliver, when we launch, and what you pay—are listed in your order details. These details, along with these terms, make up our full agreement.
Our Services
We design and build websites as described on our pricing page. You'll always see exactly what you get before you pay.
We do our best to deliver quality work on time. If something shifts the timeline, we will let you know as soon as possible.
Your Responsibilities
To launch your website in 14 days, we need you to:
- Send us your text, photos, and feedback on time.
- Answer our questions and emails within a day or two.
- Pay invoices on the agreed schedule.
- Make sure you own or have permission to use any text or images you send us.
If you're late sending files, it will delay the launch date. Significant changes outside of the agreed plan may require extra fees.
Payment Terms
Our standard payment rules are:
- You pay the deposit or full plan price before we start building.
- If you paid a deposit, the remaining balance is due when we finish the site, before we launch it or hand over the files.
- For monthly care plans, we bill you every month. Invoices are due within 14 days.
Late payments can pause your project. We expect open and reasonable discussions if any payment issues come up.
Intellectual Property
What You Own
Once you pay in full, you own the website files, designs, and code we built for you. You can change it, move it, or host it anywhere you want.
What We Keep
We retain ownership of our template code, design frameworks, and internal tools that we reuse to build sites. We also reserve the right to show your completed site in our portfolio (unless you ask us not to).
Third-Party Assets
If we use stock photos, fonts, or plugins on your site, they are subject to their own creator licenses. Some may require ongoing fees paid by you.
Confidentiality
We keep your business details private. We don't share your site details, business strategy, or internal operations. We expect you to keep our pricing, processes, and methods confidential as well.
Warranties and Limitations
We stand behind our work. If something we built doesn't work as promised in our plan agreement, we'll debug and fix it for free within a reasonable timeframe.
However, we can't guarantee business outcomes like sales or search rankings. Our total liability is limited to the amount you paid us for the project.
Termination
Either of us can end the project with written notice. If you cancel early:
- You pay for the work we completed up to that point.
- Milestone payments are non-refundable.
- We will send you all completed files that you've paid for.
We reserve the right to pause or end the project if payments are significantly overdue.
Website Use
You can browse our website, but please avoid:
- Copying our content or designs for commercial use.
- Attempting to hack, disrupt, or damage the site.
- Submitting false or spam content through our forms.
Changes to Terms
We may update these terms occasionally. Your active project will follow the terms that were in place when you ordered.
Disputes
If we have a disagreement, let's talk and resolve it directly. If we can't settle it ourselves, we will handle it under local laws.
Contact
Questions regarding these terms? Email .